How to apply

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INSTRUCTIONS

If you made contributions in 2009 and before, and you have not yet claimed your contributions refund, you may apply as of January 1, 2017 or throughout the current year.

If you received your mortgage through the Joint Finance Mortgage Programme (JFMP) or the Combined Mortgage Programme (CMP) you may apply for your refunds. However, current NHT mortgagors, who received their loans directly from the Trust, will have their refund amount automatically credited to their mortgage account.

To apply, you will need:

  • Your National Insurance Scheme (NIS) Number –  If you have more than one NIS number, ask the NIS office for a letter stating which of these numbers is the correct one. Then contact the NHT to ensure that this matches with NHT’s records before you apply.
  • Your TRN (Tax Registration Number)
  • Valid ID (Driver’s Licence, Passport, Voter’s ID). If you have changed your name since making contributions, you will need to provide proof of change of name to the NHT before you apply.  
  • The registered names of the companies with which you have worked and the years when you worked at each company. Select your company’s name from the list of companies available. If your company has changed its name, search first using the registered name on your pay slip for the year the NHT deduction was made. If you cannot find it, search for the new name.
     Retired employees, invalidity pensioners, expatriates or foreign nationals (who have worked in Jamaica and are now leaving permanently) are eligible to access Special Refund.   

Persons applying for Special Refund must complete the applications form online and then visit your Branch Office to submit your:

 

  • NIS 
  • TRN Card,
  • Valid ID (passport, driver’s licence or voter’s card) 
  • Along with Verification letter from all your employers indicating the periods worked, the amount paid on your behalf and the company’s reference number.

 

When you apply, you will receive a reference number. Please put this number in a safe place. You will need it to check on the status of your application. 

Method of payment
Your refund payment will be made only to commercial bank accounts (National Commercial Bank, Bank of Nova Scotia, Sagicor Bank Jamaica Limited, First Caribbean Bank or First Global Bank), NCB Prepaid Keycard Cash, JN Money Transfer Services (JNMTS) or Victoria Mutual Money Transfer Services (VMMTS).

If there is any difficulty in processing your claim, you will be notified via e-mail or telephone. However you may contact our Customer Care Department at:

Toll Free numbers:
(for local callers only)
(1-888)-CALL NHT
(1-888)225-5648,
(1-888)991-2185–7,
(1-888)991-4249
eMail:wecare@nht.gov.jm